NCLEX: The RN on a telemetry unit is being evaluated for nursing care related to time management. Assessment data includ…

Leadership and management Management of Care

Case Study

The RN on a telemetry unit is being evaluated for nursing care related to time management. Assessment data include family requests lab results by phone without verified authorization. Which nurse response best supports psychosocial integrity?

Question

A. False reassurance that nothing is wrong.
B. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.
C. Changing the subject when the client expresses fear.
D. Promising outcomes that cannot be guaranteed.

Rationale

Correct answer: B. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.

Rationale: Psychosocial integrity items reward therapeutic communication and appropriate safety screening, not avoidance or false promises.

Hint: Apply ABCs, client stability, and NCSBN clinical judgment steps before choosing an intervention.

Level: Advanced

Difficulty: Hard

Subtopic: Time management