NCLEX: The RN using the electronic health record is being evaluated for barcode medication administration. Assessment da…

Informatics and healthcare technology Management of Care

Case Study

The RN using the electronic health record is being evaluated for barcode medication administration. Assessment data include the barcode scanner displays a medication-client mismatch at the bedside. Which nurse response best supports psychosocial integrity?

Question

A. False reassurance that nothing is wrong.
B. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.
C. Changing the subject when the client expresses fear.
D. Promising outcomes that cannot be guaranteed.

Rationale

Correct answer: B. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.

Rationale: Psychosocial integrity items reward therapeutic communication and appropriate safety screening, not avoidance or false promises.

Hint: Apply ABCs, client stability, and NCSBN clinical judgment steps before choosing an intervention.

Level: Foundational

Difficulty: Easy

Subtopic: Barcode medication administration