NCLEX: The telehealth nurse during a virtual follow-up visit is being evaluated for barcode medication administration. A…

Informatics and healthcare technology Management of Care

Case Study

The telehealth nurse during a virtual follow-up visit is being evaluated for barcode medication administration. Assessment data include the electronic health record shows two clients with similar names on the same unit. Before teaching, what should the nurse assess first?

Question

A. Begin a long lecture while the client is in acute distress.
B. Immediate safety, readiness to learn, literacy, cultural needs, barriers, and baseline understanding.
C. Assume understanding without checking literacy or readiness.
D. Delegate all teaching without RN evaluation of learning needs.

Rationale

Correct answer: B. Immediate safety, readiness to learn, literacy, cultural needs, barriers, and baseline understanding.

Rationale: Teaching is effective only after safety and learning readiness are confirmed; the RN cannot delegate assessment of learning needs on unstable clients.

Hint: Apply ABCs, client stability, and NCSBN clinical judgment steps before choosing an intervention.

Level: Foundational

Difficulty: Easy

Subtopic: Barcode medication administration