NCLEX: The charge nurse on a medical-surgical unit is being evaluated for nursing care related to change management. Ass…

Leadership and management Management of Care

Case Study

The charge nurse on a medical-surgical unit is being evaluated for nursing care related to change management. Assessment data include telephone order received for a high-risk IV medication. Before teaching, what should the nurse assess first?

Question

A. Begin a long lecture while the client is in acute distress.
B. Assume understanding without checking literacy or readiness.
C. Immediate safety, readiness to learn, literacy, cultural needs, barriers, and baseline understanding.
D. Delegate all teaching without RN evaluation of learning needs.

Rationale

Correct answer: C. Immediate safety, readiness to learn, literacy, cultural needs, barriers, and baseline understanding.

Rationale: Teaching is effective only after safety and learning readiness are confirmed; the RN cannot delegate assessment of learning needs on unstable clients.

Hint: Apply ABCs, client stability, and NCSBN clinical judgment steps before choosing an intervention.

Level: Clinical

Difficulty: Medium

Subtopic: Change management