NCLEX: The nurse manager during a busy day shift is being evaluated for nursing care related to incident reporting. Asse…

Leadership and management Management of Care

Case Study

The nurse manager during a busy day shift is being evaluated for nursing care related to incident reporting. Assessment data include new chest pain rated 8/10 with diaphoresis. Which nurse response best supports psychosocial integrity?

Question

A. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.
B. False reassurance that nothing is wrong.
C. Changing the subject when the client expresses fear.
D. Promising outcomes that cannot be guaranteed.

Rationale

Correct answer: A. Therapeutic presence, active listening, validation, and suicide or violence screening when indicated.

Rationale: Psychosocial integrity items reward therapeutic communication and appropriate safety screening, not avoidance or false promises.

Hint: Apply ABCs, client stability, and NCSBN clinical judgment steps before choosing an intervention.

Level: Clinical

Difficulty: Medium

Subtopic: Incident reporting